Terms of service

Terms of Service

Overview

Welcome to Echosweetie! The terms “we,” “us,” and “our” refer to Echosweetie.

Echosweetie operates this online store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a carefully curated shopping experience (collectively, the “Services”).

Echosweetie is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced or linked herein (collectively, the “Terms”), set out your rights and responsibilities when using our Services.

Please read these Terms carefully. They contain important information regarding your legal rights and include provisions such as disclaimers of warranties and limitations of liability.

By accessing, using, or interacting with our Services, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree to these Terms or our Privacy Policy, you should not access or use our Services.

Section 1 – Access and Account

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, and that you have given us permission to allow any minor dependents under your care to use the Services on devices that you own, purchase, or control.

To use the Services, including browsing our online store or purchasing any products or services we offer, you may be required to provide certain information, including your email address and billing, payment, and shipping information.

You represent and warrant that all information you provide to us is accurate, current, and complete, and that you have all necessary rights and authority to provide such information.

You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or authorize your account to another person.

Section 2 – Our Products

We make reasonable efforts to display and describe our products and services as accurately as possible on our online store.

However, the colors and appearance of products may vary depending on the type of device you use to access our store and the settings and configuration of your device or display.

We do not guarantee that the appearance, quality, or characteristics of any product or service purchased will meet your expectations or appear exactly as shown on our online store.

Product descriptions, images, pricing, and other product information may be changed or updated at any time without prior notice.

We reserve the right to discontinue any product at any time and to limit the quantity of products or services we offer to any person, geographic region, or jurisdiction.

Section 3 – Orders

By placing an order through our online store, you are making an offer to purchase the selected products.

Echosweetie reserves the right to accept or decline your order at our discretion and for any lawful reason.

Your order is not considered accepted until Echosweetie has confirmed acceptance and successfully received and processed your payment.

Please carefully review your order before submitting it. Once an order has been accepted, we may not be able to accommodate cancellation requests.

If we are unable to accept, modify, or cancel an order, we will make reasonable efforts to notify you using the email address, billing address, and/or telephone number provided when the order was placed.

Returns, refunds, and exchanges are subject to our Return & Refund Policy [LINK].

You represent and warrant that purchases made through our store are for personal or household use only and are not intended for resale or unauthorized commercial distribution or export.

Section 4 – Prices and Billing

Prices, discounts, and promotional offers are subject to change at any time without prior notice.

The price applicable to your purchase is the price displayed at the time your order is placed and will be shown in your order confirmation.

Unless otherwise stated, displayed prices do not include applicable sales taxes, shipping charges, handling fees, customs duties, or import charges.

Prices displayed on our online store may differ from prices offered by physical retail stores, third-party sellers, marketplaces, or other retailers.

We may occasionally offer promotions that affect pricing. Promotional offers may be subject to additional terms and conditions. If the terms of a promotion conflict with these Terms, the promotional terms will control for that promotion.

You agree to provide accurate, current, and complete purchase, payment, and account information for all purchases made through our store.

You agree to promptly update your account information, including your email address, payment card information, and expiration date, so that we can complete your transactions and contact you when necessary.

You represent and warrant that:

  1. The payment information you provide is accurate, complete, and valid;
  2. You are authorized to use the payment method provided;
  3. Your payment provider will honor the charges incurred; and
  4. You agree to pay all charges incurred at the prices displayed at the time of purchase, including applicable shipping charges, handling fees, and taxes.

Section 5 – Shipping and Delivery

We make reasonable efforts to process and ship orders within the estimated timeframes displayed on our website. However, all shipping and delivery dates are estimates and are not guaranteed.

Echosweetie is not responsible for delays caused by shipping carriers, customs processing, weather, natural disasters, or other circumstances beyond our reasonable control.

Once an order has been handed over to the shipping carrier, delivery may be affected by circumstances outside our control.

Where permitted by applicable law, Echosweetie is not responsible for delays occurring after an order has been transferred to the carrier.

Section 6 – Intellectual Property

The Services, including but not limited to trademarks, brand names, text, content, images, graphics, product reviews, videos, audio, designs, layouts, selection, and arrangement of such materials, are owned by Echosweetie, its affiliates, or its licensors and are protected by applicable U.S. and international copyright, trademark, patent, and other intellectual property laws.

These Terms permit you to use the Services solely for personal, non-commercial purposes.

Except as expressly permitted by us in writing, you may not copy, reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, transmit, or otherwise exploit any material from the Services.

Nothing in these Terms grants you any license or other right to use any patent, trademark, copyright, or other intellectual property belonging to Echosweetie, Shopify, or any third party, except as expressly provided in these Terms.

Unauthorized use of the Services or their content may violate applicable federal, state, or other intellectual property laws.

Echosweetie reserves all rights not expressly granted under these Terms.

The Echosweetie name, logo, product names, service names, designs, slogans, and related branding are trademarks of Echosweetie, its affiliates, or its licensors, as applicable.

You may not use our trademarks without our prior written permission.

The Shopify name, logo, product names, service names, designs, and slogans are trademarks of Shopify.

All other names, logos, product names, service names, designs, and slogans appearing on the Services are the property of their respective owners.

Section 7 – Optional Tools

We may provide you with access to third-party tools that we do not monitor, control, or manage.

You acknowledge and agree that access to such tools is provided on an “as is” and “as available” basis, without warranties, representations, or conditions of any kind and without endorsement by Echosweetie.

To the maximum extent permitted by applicable law, Echosweetie is not responsible for any liability, loss, or damage arising from or relating to your use of optional third-party tools.

Your use of any optional tools provided through the Services is entirely at your own risk and discretion.

You should ensure that you understand and agree to the terms provided by the relevant third-party provider before using any such tools.

We may introduce additional features, services, tools, or resources through the Services in the future. Any such additions will also be subject to these Terms.

Section 8 – Third-Party Links

The Services may contain materials, content, and links to websites or services operated by third parties, including embedded third-party features.

We are not responsible for examining or evaluating the content, accuracy, availability, or practices of third-party websites or services.

If you choose to access third-party websites or services through links provided on our website, you do so at your own risk.

Echosweetie is not responsible for any loss, damage, or other consequences resulting from your access to or use of third-party websites, products, services, resources, or content.

Before entering into any transaction with a third party, please carefully review that third party’s policies and terms.

Any complaints, claims, questions, or concerns regarding third-party products or services should be directed to the applicable third party.

Section 9 – Shopify Relationship

Echosweetie is powered by Shopify, which enables us to provide the Services to you.

However, any sale or purchase made through our store is a transaction directly between you and Echosweetie.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any transaction between you and Echosweetie, including any injury, damage, loss, or claim arising from or relating to the purchase or use of products or services purchased through our store.

To the extent permitted by applicable law, you expressly release Shopify and its affiliates from any claims, damages, or liabilities arising from or relating to your purchases from or transactions with Echosweetie.

Section 10 – Privacy Policy

All personal information collected through the Services is handled in accordance with our Privacy Policy [LINK].

Certain personal information may also be subject to Shopify’s privacy practices. For more information, please review Shopify’s Privacy Policy.

By using the Services, you acknowledge that you have read and understood our Privacy Policy.

Because our store is powered by Shopify, Shopify may process certain information relating to your access to and use of the Services in order to provide, maintain, and improve its services.

Information that you submit through the Services may be transferred to Shopify and other service providers, including providers located in countries outside your country or region of residence, where permitted by applicable law.

Please review our Privacy Policy for additional information about how Echosweetie, Shopify, and our service providers may collect, use, process, and protect your personal information.

Section 11 – Feedback

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, comments, proposals, plans, or other materials (collectively, “Feedback”), you grant Echosweetie a perpetual, worldwide, transferable, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, display, and otherwise use such Feedback for any purpose, including commercial purposes, in any media or format.

For example, we may use this license to operate, provide, evaluate, enhance, improve, and promote the Services and to fulfill our obligations and exercise our rights under these Terms.

You represent and warrant that:

  1. You own or otherwise have all necessary rights to the Feedback you submit;
  2. You have disclosed any compensation, incentives, or rewards received in connection with submitting the Feedback; and
  3. Your Feedback complies with these Terms and applicable law.

We are not obligated to keep your Feedback confidential, provide compensation for your Feedback, or respond to your Feedback.

We may, but are not obligated to, monitor, edit, or remove content that we determine, in our reasonable discretion, to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that violates any party’s intellectual property rights or these Terms.

You agree that your Feedback will not violate any rights of any third party, including copyright, trademark, privacy, publicity, or other personal or proprietary rights.

You further agree that your Feedback will not contain defamatory, unlawful, abusive, obscene, or otherwise objectionable material, or any computer virus, malware, or other harmful code that could affect the operation or security of the Services.

You may not use a false email address, impersonate another person, or otherwise mislead us or third parties regarding the source of any Feedback.

You are solely responsible for any Feedback you submit and for its accuracy.

Echosweetie assumes no responsibility or liability for any Feedback posted by you or any third party.

Section 12 – Errors, Inaccuracies, and Omissions

The Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery estimates, availability, or other information.

We reserve the right to correct any errors, inaccuracies, or omissions and to update or change information or cancel orders if any information is inaccurate, at any time and without prior notice, including after an order has been submitted.

Section 13 – Prohibited Uses

You may use the Services only for lawful purposes.

You agree not to use or access the Services, directly or indirectly, for:

  1. Any unlawful, fraudulent, or malicious purpose;
  2. Violating any applicable international, federal, state, provincial, or local law, regulation, or ordinance;
  3. Infringing or violating our intellectual property rights or the rights of others;
  4. Harassing, abusing, insulting, harming, defaming, threatening, or intimidating our employees, customers, or any other person;
  5. Submitting false, misleading, or fraudulent information;
  6. Uploading, transmitting, downloading, using, or reusing material that violates these Terms;
  7. Sending or facilitating unsolicited advertising, promotional materials, spam, chain letters, or similar communications;
  8. Impersonating another person or entity;
  9. Engaging in conduct that restricts or prevents others from using or enjoying the Services or that may, in our reasonable judgment, harm Echosweetie, Shopify, our users, or our service providers or expose them to liability.

You also agree not to:

  1. Upload or transmit viruses, malware, or other harmful code;
  2. Copy, reproduce, extract, resell, or commercially exploit any part of the Services without authorization;
  3. Collect, track, or misuse the personal information of others;
  4. Engage in spam, phishing, pretexting, or other deceptive practices;
  5. Use bots, web crawlers, scrapers, data-mining or data-extraction tools, automated devices or processes, AI tools, including agentic AI, or other automated or manual methods to access, collect data from, or interact with the Services in violation of these Terms;
  6. Interfere with, bypass, disable, or circumvent security measures, access controls, robot exclusion mechanisms, or other measures intended to limit or control access to the Services.

If we reasonably believe that you have violated any provision of these Terms, we may suspend, restrict, or terminate your access to the Services or your account, subject to applicable law.

Section 14 – Agents

14.1

If you use, permit, enable, or cause an agent to be deployed to access, use, or interact with any Service, this Section (“Agent Terms”) applies.

An “Agent” means any software or service capable of taking autonomous or semi-autonomous actions on behalf of, or at the direction of, an individual or entity, including actions performed on or through a device without direct human supervision.

14.2

An Agent may not access, use, or interact with the Services unless it clearly identifies itself as an Agent at all times and operates in accordance with Section 14.4.

If we instruct an Agent not to access, use, or interact with any Service, that Agent must not do so.

14.3

We may use technical measures or other methods to restrict an Agent’s access to, use of, or interaction with the Services.

14.4

Any Agent must:

  1. Identify itself as an Agent in all HTTP/HTTPS requests and include the following in its user-agent string to disclose the Agent’s name: “Agent/[Agent Name]”;
  2. Not conceal or misrepresent the fact that an interaction originates from an Agent, including by imitating human behavior or interaction patterns or completing or circumventing CAPTCHAs or other measures designed to distinguish computers from humans;
  3. Truthfully respond to any question or prompt intended to determine whether an interaction is being conducted by a human or a computer;
  4. Not bypass or otherwise evade any measure designed to block, restrict, modify, or control an Agent’s access to, use of, or interaction with the Services.

Section 15 – Termination

We may terminate these Terms or suspend or terminate your access to the Services, or any portion thereof, at our discretion, subject to applicable law and without prior notice where permitted by law.

You remain responsible for all amounts due through the effective date of termination.

The following Sections will survive termination to the extent applicable: Intellectual Property, Feedback, Termination, Disclaimers, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

Section 16 – Disclaimer of Warranties

Information provided through the Services is made available for general informational purposes only.

We do not warrant or guarantee that such information is accurate, complete, reliable, current, or useful.

Any reliance you place on such information is at your own risk.

To the maximum extent permitted by applicable law, unless expressly stated otherwise by Echosweetie, the Services and all products made available through the Services are provided on an “AS IS” and “AS AVAILABLE” basis, without warranties, representations, or conditions of any kind, express or implied.

This includes, to the extent permitted by law, implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

We do not warrant or guarantee that your use of the Services will be uninterrupted, timely, secure, or error-free.

Some jurisdictions do not allow the exclusion or limitation of certain warranties, so some of the above exclusions may not apply to you.

Section 17 – Limitation of Liability

To the maximum extent permitted by applicable law, Echosweetie and its affiliates, partners, directors, officers, employees, agents, contractors, service providers, licensors, and Shopify and its affiliates will not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.

This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, whether based on contract, tort (including negligence), strict liability, or any other legal theory.

Such limitations apply to damages arising from or relating to your use of the Services, any product purchased through the Services, or any other claim related to your use of the Services or products, including errors or omissions in any content or any loss or damage resulting from content or products posted, transmitted, or otherwise made available through the Services, even if we have been advised of the possibility of such damages.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

Section 18 – Indemnification

You agree to indemnify, defend, and hold harmless Echosweetie, Shopify, and their respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:

  1. Your breach of these Terms or any documents incorporated into these Terms;
  2. Your violation of any law or the rights of any third party; or
  3. Your access to or use of the Services.

We will provide notice of any claim for which indemnification is sought. However, failure to provide timely notice will not relieve you of your obligations unless you are materially prejudiced by the delay.

We may control the defense and settlement of any indemnified claim at your expense, including the selection of counsel.

We will not settle any claim that imposes a non-monetary obligation on you without your consent, which consent will not be unreasonably withheld.

You agree to reasonably cooperate in the defense of any indemnified claim, including providing relevant documents and information.

Section 19 – Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law.

Any unenforceable portion will be deemed severed from these Terms, and such determination will not affect the validity or enforceability of the remaining provisions.

Section 20 – Waiver; Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms will not constitute a waiver of that right or provision.

These Terms, together with our Privacy Policy, Return & Refund Policy, and any other policies or operating rules posted on the website or relating to the Services, constitute the entire agreement and understanding between you and Echosweetie regarding your use of the Services.

These Terms supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written, including previous versions of these Terms.

Any ambiguity in the interpretation of these Terms will not be construed against the drafting party.

Section 21 – Assignment

You may not assign, transfer, delegate, or otherwise dispose of these Terms or any rights or obligations under these Terms without our prior written consent. Any attempted assignment or transfer in violation of this provision will be void.

We may assign, transfer, or delegate these Terms, or any of our rights or obligations under these Terms, without your consent or prior notice, subject to applicable law.

Section 22 – Governing Law

These Terms and any separate agreements through which we provide Services to you will be governed by and construed in accordance with the laws of the jurisdiction in which Echosweetie’s principal place of business is located, without regard to conflict-of-law principles.

You and Echosweetie agree to submit to the jurisdiction of the applicable federal and state courts located in that jurisdiction, subject to applicable law.

[INSERT STATE/JURISDICTION]

Section 23 – Headings

The headings used in these Terms are included for convenience only and will not limit or otherwise affect the interpretation of these Terms.

Section 24 – Changes to These Terms

You can review the most current version of these Terms at any time on this page.

We reserve the right, at our discretion, to update, modify, or replace any part of these Terms by posting updates or changes to our website.

You are responsible for checking this page periodically for changes.

Where required by applicable law, we will provide notice of material changes to these Terms and specify when those changes will take effect.

Your continued access to or use of the Services after revised Terms are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

Section 25 – Contact Information

If you have any questions about these Terms of Service, please contact us at:

Echosweetie
Email: echosweetie@outlook.com
Business Address: [INSERT BUSINESS ADDRESS]
Phone: [INSERT BUSINESS PHONE NUMBER]
Business Registration Number: [INSERT IF APPLICABLE]
VAT/Tax ID: [INSERT IF APPLICABLE]

For questions regarding orders, returns, refunds, or other customer service matters, please contact us at echosweetie@outlook.com.